Privacy Policy

1 Information We Collect

We collect only the minimum information necessary to provide our services effectively and ensure your safety:

• Contact information (name, phone number, email address) provided when you make a booking
• Location details for outcall services (hotel or residence address)
• Preferred appointment times and service preferences
• Communication records via WhatsApp, phone, or email

2 How We Use Your Information

Your personal information is used exclusively for the following purposes:

• To schedule and confirm your appointments
• To provide our mobile massage services at your specified location
• To communicate with you regarding your bookings
• To improve our services based on your feedback

We process your personal data on the basis of contract performance (Art. 6(1)(b) GDPR/LOPDGDD) when you book our services, and on the basis of legitimate interest (Art. 6(1)(f) GDPR/LOPDGDD) for service improvement.

3 Data Protection & Security

We implement strict security measures to protect your personal information:

• All communications are conducted through secure, encrypted channels
• Personal data is stored securely and accessible only to authorized personnel

4 Our Discretion Guarantee

Your privacy is sacred to us. We guarantee complete discretion in all our operations:

• Our therapists arrive in unmarked vehicles and plain clothing
• No identifying materials or signage are ever displayed
• Hotel and residence visits are conducted with the utmost professionalism
• All staff are bound by strict confidentiality agreements

5 Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate data
• Request deletion of your personal data
• Object to the processing of your personal information
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

6 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website. We encourage you to review this policy periodically.

Last Updated: March 2026

7 Supervisory Authority

If you believe your data protection rights have been violated, we encourage you to contact us first so we can address your concerns directly. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.